Privacy policy
1. Overview
At SandDrift, operated by GenTrend, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to this Privacy Policy.
2. Information We Collect
When you visit or place an order, we may collect the following information:
- Personal details (name, email address, phone number)
- Billing and shipping address
- Payment information (processed securely by third-party payment providers)
- Order details and purchase history
- Device and usage data (IP address, browser type, pages visited)
3. How We Use Your Information
Your data is collected in order to process and fulfill your orders, improve your shopping experience, analyze website traffic and performance, send you personalized marketing communications (with your consent), and prevent fraud and ensure security.
4. Sharing Your Information
We only share your information when necessary, including with:
- Shopify, which powers our online store
- Payment providers
- Shipping and logistics partners
- Marketing and analytics services (only where permitted by law)
Your information may be transferred to and processed in countries outside your own in order to provide our services.
We do not sell your personal data.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable core website functionality
- Analyze website traffic and performance
- Improve your shopping experience
You can manage or disable cookies through your browser settings.
6. Marketing Communications
With your consent, we may send you promotional emails.
You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
7. Data Retention
We keep your personal information only as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal and accounting obligations
8. Your Rights (EU & International Customers)
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent at any time
- Request data portability
EU residents have additional rights under the GDPR.
To exercise your rights, contact us at contact@gentrendshop.com.
9. Data Security
We take reasonable measures to protect your personal information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Services
Our website may contain links or integrations with third-party services.
We are not responsible for the privacy practices of third-party websites.
Please review their privacy policies separately.
11. Children's Privacy
Our website is not intended for individuals under the age of majority in their jurisdiction.
We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
13. Contact Us
For any questions about this Privacy Policy or your personal data, contact us at:
SandDrift, operated by GenTrend
Email: contact@gentrendshop.com
Business Address: 1, St Laurent street, A002, 35700 Rennes, France